Privacy Policy

Peak Reviews is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your information when you interact with our business and opt in to receive SMS communications from us.

1. Information We Collect

We collect information you voluntarily provide when you opt in to receive communications from us. This information may include your first name, last name, phone number, and email address. We collect this information solely for the purpose of sending you relevant communications on behalf of Peak Reviews.

2. How We Use Your Information

We use the information we collect to send you SMS messages including review requests, appointment reminders, business updates, and service notifications that you have consented to receive. We may also use your email address to send you related communications where applicable. We do not use your information for any purpose other than communicating with you on behalf of Peak Reviews.

3. SMS Communications

By completing the opt-in form and checking the SMS consent box, you are giving Peak Reviews explicit permission to send you automated SMS text messages. These messages may include review requests, appointment reminders, and general business communications. Message and data rates may apply. Message frequency varies based on your interactions with Peak Reviews.

4. Opt-Out Instructions

You may opt out of receiving SMS communications from Peak Reviews at any time by replying STOP to any SMS message you receive from us. Upon receiving your opt-out request, you will receive one final confirmation message confirming that you have been unsubscribed. No further messages will be sent after that confirmation. If you wish to re-subscribe at a later date you may do so by opting in again through our form.

5. Data Sharing and Third Parties

We do not sell, rent, or trade your personal information to any third parties for their own marketing purposes. Your contact information may be shared with trusted service providers who assist Peak Reviews in delivering SMS and email communications on our behalf. These service providers are contractually required to use your information only to provide services to us and in accordance with applicable privacy laws.

6. Data Retention

We retain your contact information for as long as necessary to provide the services you have requested or as required by applicable law. If you opt out of communications, your information will be retained in our system solely to ensure we honor your opt-out request and do not contact you again.

7. Security

We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of electronic transmission or storage is completely secure and we cannot guarantee absolute security of your information.

8. Children's Privacy

Our services are intended for adults only. We do not knowingly collect personal information from individuals under the age of 18. If you believe we have inadvertently collected information from a minor please contact us immediately and we will promptly delete such information.

9. Your Rights

You have the right to request access to the personal information we hold about you, request correction of any inaccurate information, and request deletion of your personal information subject to applicable legal obligations. To exercise any of these rights please contact us at [email protected].

10. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be reflected by the updated date at the top of this page. Your continued use of our services after any updates constitutes your acceptance of the revised policy.

11. Contact Us

If you have any questions about this Privacy Policy or how we handle your information please contact us:

Business: Peak Reviews

Email: [email protected]

Phone: (801) 709-1683